The Challenge
Oxxean's aquaculture equipment warehouse operations were fragmented across emails, spreadsheets, and WhatsApp messages. No one had visibility into inventory status or delivery schedules. Equipment was tracked manually, leading to double-bookings and last-minute scrambles. Teams duplicated work because coordination happened in silos -- a growing operational risk as client demand increased.
Our Solution
We diagnosed the root cause of Oxxean's coordination failures: no single source of truth for equipment availability. After mapping inventory workflows, client reservation processes, and cross-team coordination needs, we built a centralized planning system that tracks inventory across warehouses, manages client reservations, coordinates team schedules, and provides 90-day forward visibility. Clients access a self-service portal for reservation requests.
"Before, we'd discover conflicts the day of deployment. Now we see everything 3 months ahead and our clients can check availability themselves. It's transformed how we operate."
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